Intune Company Portal: Complete Configuration Guide

The Intune Company Portal is where users access company data and perform common tasks like enrolling devices, installing apps, and finding IT support information. Configuring and customizing the Company Portal provides a familiar and helpful experience for your end users.

Understanding Company Portal

Company Portal apps, Company Portal website, and Intune app on Android are where users access company data and do common tasks. Common tasks include enrolling devices, installing apps, and locating information for IT assistance.

Company Portal Components

1. Company Portal App: Native apps for iOS/iPadOS, macOS, Windows, and Android
2. Company Portal Website: Web-based portal accessible from any browser
3. Intune App: Android-specific app (replaces Company Portal on Android)

For an overview, see How to Configure the Intune Company Portal Apps, Company Portal Website, and Intune App.

Accessing Company Portal Configuration

1. Sign in to the Microsoft Intune admin center
2. Navigate to Tenant Administration > Customization
3. Edit the default policy or create group-targeted policies (up to 25)

Note: Group-targeted policies apply to user groups, not device groups.

Configuration Options

Branding

Customize Company Portal appearance:

Company Name: Your organization's name Company Logo: Upload company logo Company Portal Name: Custom name for Company Portal Color Scheme: Primary and secondary colors Show Name: Display company name Show Logo: Display company logo

Support Information

Configure support details:

IT Department Contact Name: IT support contact name IT Department Phone Number: Support phone number IT Department Email Address: Support email address IT Department Website: Support website URL

Enrollment

Configure enrollment behavior:

Device enrollment:

• Available: Users can enroll devices
• Unavailable: Enrollment disabled
• Prompt: Prompt users to enroll

Note: These settings don't apply to iOS/iPadOS devices configured for Automated Device Enrollment.

Privacy

Configure privacy settings:

Privacy Statement URL: Link to privacy statement Privacy Message (iOS/iPadOS): Message about what IT can see

Device Categories

Let users select device categories:

• Show: Display category selection prompt
• Block: Hide category selection

Note: Requires device categories to be set up in Intune.

App Sources

Choose which app sources to show:

Microsoft Entra Enterprise Applications: Show/Hide Office Online Applications: Show/Hide Configuration Manager Applications: Show/Hide (Windows only)

Self-Service Actions

Customize device actions:

Remove button: Hide/Show for corporate Windows and iOS devices Reset button: Hide/Show for corporate Windows and iOS devices

For detailed configuration, see Configuration.

Best Practices

1. Customize Branding

• Upload company logo
• Use company colors
• Set company name
• Create familiar experience

2. Provide Support Information

• Include IT contact details
• Provide support website
• Add phone and email
• Keep information current

3. Configure Enrollment

• Set appropriate enrollment options
• Guide users on enrollment
• Provide enrollment instructions
• Support enrollment process

4. Use Device Categories

• Create device categories
• Enable category selection
• Organize devices automatically
• Improve device management

5. Test User Experience

• Test Company Portal on all platforms
• Verify branding displays correctly
• Test enrollment flow
• Validate app installation

Additional Resources

• How to Configure the Intune Company Portal Apps, Company Portal Website, and Intune App
• Step 1. Customize and configure the Company Portal
• Step 1: Set up Microsoft Intune

Conclusion

Configuring the Company Portal provides a customized experience for your users. By following these best practices:

✅ Customize branding for familiar experience
✅ Provide complete support information
✅ Configure appropriate enrollment options
✅ Use device categories for organization
✅ Test user experience thoroughly

You can create a helpful, branded experience that guides users through device enrollment and app installation while reducing support overhead.

Remember: Company Portal is the primary interface for users. Customize it to match your organization's branding and provide clear support information to help users successfully enroll devices and install apps.